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RB Consulting Agency Launches Online Training Course to Transform Sales Through Emotional Intelligence and People-Centered Strategy

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RB Consulting Agency Launches Online Training Course to Transform Sales Through Emotional Intelligence and People-Centered Strategy

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RB Consulting Agency has launched the Sell With Heart online course, focusing on people-centered sales and emotional intelligence. This program helps professionals build authentic client relationships and sell with empathy, not pressure. The course is accessible online and offers practical tools for anyone looking to transform their sales approach.

INDIANAPOLIS, IN — April 21, 2025 — RB Consulting Agency, a Certified Women’s Business Enterprise (CWBE) through the National Association of Women Business Owners (NAWBO), proudly announces the launch of its signature online course: Sell With Heart – People-Centered Sales Training. This on-demand program is designed to help entrepreneurs, small business owners, and sales professionals sell more effectively by leading with empathy, strategy, and emotional intelligence.

What makes people-centered sales training different from traditional sales methods?

People-centered sales training shifts the focus from closing deals at any cost to building genuine relationships. Instead of relying on high-pressure tactics, this approach encourages understanding client needs, fostering trust, and delivering real value. The result is a sales process that feels positive for both the seller and the buyer, leading to longer-lasting business relationships and higher client satisfaction.

How does emotional intelligence improve sales results?

Emotional intelligence helps sales professionals recognize and respond to client emotions, adapt their communication style, and handle objections with empathy. By understanding both their own feelings and those of their clients, salespeople can create more meaningful connections and increase their chances of success. Research shows that emotionally intelligent sales teams often outperform their peers in both revenue and client retention.

Who can benefit most from the Sell With Heart online course?

This course is ideal for entrepreneurs, small business owners, and sales professionals who want to improve their results without sacrificing authenticity. Whether you’re new to sales or looking to refresh your approach, Sell With Heart offers practical strategies for anyone seeking to build trust, communicate effectively, and grow their business with confidence.

What does the Sell With Heart course include?

The Sell With Heart course features dynamic video modules, downloadable tools, and actionable insights designed to support sustainable business growth. Participants learn how to approach sales as a service, build authentic relationships, and apply proven strategies rooted in empathy and emotional intelligence. The course is self-paced and accessible online, making it easy to fit into any schedule.

How can professionals enroll in the Sell With Heart training?

Enrollment is open now at www.rbcgrowth.com/sales-training-courses. The course is available to professionals at every stage of their sales journey. After signing up, participants gain immediate access to all course materials and can start learning at their own pace.

About RB Consulting Agency

RB Consulting Agency is a strategic marketing and business development firm that helps purpose-driven businesses grow with clarity, confidence, and connection. The team specializes in developing marketing strategies and content that reflect client values, resonate with audiences, and drive measurable results.

From brand messaging and campaign strategy to web and content development and fractional marketing leadership, RB Consulting partners with clients to create marketing that’s not just effective but meaningful. With over 20 years of experience in sales and marketing, the agency blends emotional intelligence with data-driven strategy to help businesses stand out and scale sustainably. Learn more at www.rbcgrowth.com/.

“People-centered sales is about building trust and leading with empathy. When sales professionals focus on understanding and serving their clients, everyone wins.”

Rebecca Bormann, Founder & CEO, RB Consulting Agency

Frequently Asked Questions

What is people-centered sales training?

People-centered sales training teaches professionals to build trust and connect with clients by focusing on empathy and authentic relationships.

Who should take the Sell With Heart course?

Entrepreneurs, small business owners, and sales professionals who want to improve their sales skills in a genuine, people-first way.

How long does the course take to complete?

The course is self-paced, so participants can complete it on their own schedule.

Rebecca Bormann
Rebecca Bormann
About the Author
Rebecca Bormann is the Founder and CEO of RB Consulting Agency, a strategic marketing and business development firm that empowers organizations to clarify their brand, elevate visibility, and accelerate growth.
 
With over 20 years of leadership experience in sales and marketing, Rebecca blends emotional intelligence with data-driven strategy to help clients connect authentically with their audiences, align marketing and business objectives, and build sustainable pipelines for growth.
 
Under her leadership, RB Consulting serves clients across Indiana and nationwide in sectors including technology, professional services, healthcare, education, retail, and nonprofit. Guided by its core philosophy—People First. Strategy Always. Success Together.—the agency is recognized for its people-centered, data-informed approach that transforms brand presence into measurable business results.
 
Rebecca’s leadership and impact have earned numerous honors, including 2025 NAWBO Women Business Owner of the Year, Indianapolis Business Journal’s Women of Influence (2022), Hope Magazine’s Hope 25 Honoree (2022), AOTMP® Insights Women in Tech DEI Advocate (2022), and Junior Achievement’s Indy’s Best & Brightest Finalist (2020, 2021).
 
She holds Executive Education Certificates in Business Strategy, Financial Management, and Marketing & Sales from Indiana University’s Kelley School of Business, along with a Bachelor’s Degree in Management and a Certificate in Communications from Indiana Wesleyan University.
 
RB Consulting Agency is certified as both a Women Business Enterprise (CWBE) by NAWBO and a Women-Owned Business (WBE) by the Indiana Department of Administration.
 
Connect with Rebecca on LinkedIn.

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