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How Fractional CMOs Are Shaking Up SMB Growth Playbooks

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How Fractional CMOs Are Shaking Up SMB Growth Playbooks

In our experience most CEOs and leaders of SMBs don’t struggle with ideas. They struggle with execution. You can hire an agency to run ads or a consultant to write a plan, but what happens when nobody owns the whole picture?

That’s where the Fractional CMO comes in. A Fractional CMO is like having a chief marketing officer without the six-figure salary, someone who can align your brand strategy, sales strategy, and marketing strategy and make sure it actually gets implemented.

Because what good is a growth plan if it never leaves the slide deck?

Big-Picture Thinking Without the Big-Picture Salary: A full-time CMO can be out of reach for many SMBs. Fractional CMOs bring executive-level strategy at a fraction of the cost.

Understanding the Buyer’s Journey: Yes, you’re the Fractional CMO’s client. But their real job is to understand your clients. How do they discover you? What makes them say “yes”? A Fractional CMO tailors your marketing plan to align with your ideal buyer’s journey, so every touchpoint feels intentional, authentic, and designed to move them closer to choosing you.

Bridging the Gap Between Marketing & Sales: Too often, sales is chasing leads while marketing is chasing likes. A Fractional CMO aligns both so everyone is working toward the same pipeline and revenue goals.

Focus + Accountability: Strategy is only half the job. Fractional CMOs also make sure the plan is executed—keeping internal teams, external vendors, and partners accountable.

Flexibility to Scale:  Need 10 hours this month and 20 three months from now? Maybe a web developer today and a digital media expert next month? Fractional CMOs,like RB Consulting, typically bring execution resources with them and work within a flexible model, adapting to your business needs so you always get the right support at the right time.

Here’s how a Fractional CMO transforms SMB growth playbooks:

  • Brand-Led Strategy
    We start with the brand. Your brand should guide everything—messaging, visuals, ICPs (ideal client profiles), business development, and sales approach. Without it, you’re just throwing tactics at the wall.
  • Integrated Marketing Plans
    Instead of random campaigns, you get coordinated strategies across channels—email, social, digital ads, events, even snail mail if it makes sense.
  • Execution Support
    Unlike consultants who just hand you a binder of ideas, many Fractional CMOs, like RB Consulting Agency, bring the team to execute: copywriters, graphic designers, web developers, digital media specialists, print partners and data analysts who roll up their sleeves.
  • Measurement That Matters
    Yes we want to know about engagement rates and click through rates with your ideal clients. And we track meetings scheduled, pipeline activity, close rates, average deal size, customer retention rates and more.

According to Forrester, 77% of SMB leaders say they need marketing leadership but can’t justify the cost of a full-time executive. And the pressure is only growing as buyers expect personalized, consistent experiences across every channel, while it feels like the competition is getting louder and faster than ever.

Fractional CMOs solve that problem—bringing clarity, alignment, and execution without the overhead.

So what value does partnering with a Fractional CMO actually provide for SMBs?

 Here are some of the biggest wins our clients experience:

More sales opportunities — consistent, qualified top-of-funnel activity that drives revenue growth.

Clarity replaces chaos — aligned efforts into one clear growth strategy.

Amplify what’s already working — double down on wins and optimize the rest.

Scale smarter, not harder — additional capacity without burning out their team.

Marketing that performs — every effort tied to metrics that matter to their business.

Fresh perspective — identified new audiences, channels, and partnerships.

Stay ahead of change — know which trends and technology to embrace and which to ignore.

Elevate your team — strengthened internal talent with the right leadership and support.

Real-World Examples: Fractional CMOs in Action

We get it—“Fractional CMO” can sound a little abstract until you see it in motion. So let’s make it real. Here are two client stories where we rolled up our sleeves, turned strategy into action, and helped them unlock serious growth opportunities. 

Chef For Hire: Scaling Growth with a Modern Brand

The Challenge: Chef For Hire was ready to grow, but limited brand recognition and digital presence were holding them back. They needed a fresh brand strategy and a smart plan to reach both B2B and B2C audiences.

What We Did: We jumped in as their Fractional CMO, delivering a complete brand and website refresh, plus a fully integrated marketing strategy. From digital ads and social media to print, email, conference marketing, snail mail and beyond—we made sure their message hit the right people in the right places.

The Results:

  • A modern brand and website that boosted credibility and made it easier for clients to engage
  • 185%+ increase in daily new Home-Delivered Meal clients within 90 days of launch
  • 6,000+ ad clicks in Q1 at just $0.14 CPC
  • Positioned the company for long-term success, ultimately enabling a successful sale of Chef For Hire

Friendzy: Re-Igniting Engagement and Driving Measurable Results

The Challenge: Friendzy’s email campaigns weren’t landing—low engagement, few conversions, and Salesforce Marketing Cloud that wasn’t pulling its weight. They needed a reset to re-engage their audience and turn emails into opportunities.

What We Did: Acting as their Fractional CMO, we built a new email and messaging strategy, executed fresh campaigns, and segmented their audiences to deliver the right message to the right decision-makers. We also built out a 2025 content plan and strengthened digital ad, conference, and partnership strategies for maximum impact.

The Results:

  • 508% year-over-year increase in leads sourced from email campaigns
  • 41.3% decrease in unsubscribes (audience alignment: unlocked )
  • Stronger connections with their target audience, setting the stage for long-term growth

These are just two examples that highlight the power of having someone who can connect the dots between brand, strategy, and execution. That’s the Fractional CMO difference.

At the end of the day, SMBs don’t just need more marketing—they need the right marketing, led by brand strategy and executed with precision. That’s exactly what a Fractional CMO delivers.

If you’re tired of plans that never see the light of day, or disjoined efforts that don’t produce results, maybe it’s time to add a Fractional CMO to your team.

Let’s chat. Book a complimentary consultation with us.

Rebecca Bormann
Rebecca Bormann
About the Author
Rebecca Bormann is the Founder and CEO of RB Consulting Agency, a strategic marketing and business development firm that empowers organizations to clarify their brand, elevate visibility, and accelerate growth.
 
With over 20 years of leadership experience in sales and marketing, Rebecca blends emotional intelligence with data-driven strategy to help clients connect authentically with their audiences, align marketing and business objectives, and build sustainable pipelines for growth.
 
Under her leadership, RB Consulting serves clients across Indiana and nationwide in sectors including technology, professional services, healthcare, education, retail, and nonprofit. Guided by its core philosophy—People First. Strategy Always. Success Together.—the agency is recognized for its people-centered, data-informed approach that transforms brand presence into measurable business results.
 
Rebecca’s leadership and impact have earned numerous honors, including 2025 NAWBO Women Business Owner of the Year, Indianapolis Business Journal’s Women of Influence (2022), Hope Magazine’s Hope 25 Honoree (2022), AOTMP® Insights Women in Tech DEI Advocate (2022), and Junior Achievement’s Indy’s Best & Brightest Finalist (2020, 2021).
 
She holds Executive Education Certificates in Business Strategy, Financial Management, and Marketing & Sales from Indiana University’s Kelley School of Business, along with a Bachelor’s Degree in Management and a Certificate in Communications from Indiana Wesleyan University.
 
RB Consulting Agency is certified as both a Women Business Enterprise (CWBE) by NAWBO and a Women-Owned Business (WBE) by the Indiana Department of Administration.
 
Connect with Rebecca on LinkedIn.

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